General

Profile

Martin (Schulte)

  • User ID (KL Forum): 77769
  • Registered on: 09/05/2014
  • Last connection: 06/07/2017

Issues

Projects

Activity

02/02/2017

09:03 PM GUI/Help ENG frm #4114: Mouse changes to "Unavailable" when Drag-and-drop at point Selective Scan
Additional information:
The problem is only under XP x64, XP x86 is ok.
Disabling KIS self-defence solves the pro...

01/22/2017

11:15 PM GUI/Help ENG frm #4092 (Fixed): empty drop down list
Settings->SafeMoney:
while disabling SafeMoney for the first time, there comes up a popup 'Help us improve':
the ...

10/07/2016

03:20 PM Installation/removal/updates ENG frm #3754 (Rejected): Some components are not updated
Some components are not updated - "IA" and "SW2"
traces and GSI: https://cloud.qainfo.ru/s/KWIYrzCQAIes8Id

06/10/2016

08:37 AM Installation/removal/updates ENG frm #3650 (Fixed): installation failed with a "1324" error
Simple chinese KTS .557 installation failed with a "1324" error (路径Kaspersky Free 技术预览"包含一个无效字符 “Path Kaspersky Free ...

05/16/2016

10:41 AM Installation/removal/updates ENG frm #3544 (Fixed): Error "KLAVA" on update.
Error "KLAVA" on update. It is working, when you are changing the update-source manually to tim2.

03/23/2016

01:32 PM Installation/removal/updates ENG frm #3264: KAV wont install on XP x64 SP2

10:27 AM Installation/removal/updates ENG frm #3264 (Fixed): KAV wont install on XP x64 SP2
Installation on XP x64 ends up in 'Application was not installed', KAVINST log is empty
_(sorry, can't select XP x...

03/17/2016

05:03 AM Installation/removal/updates ENG frm #3215 (Rejected): KSOS didn't start after first update
After the first update a restart of the product is required. Waited 5 minutes, but nothing happened. Started KSOS wit...

04/23/2015

09:23 AM Installation/removal/updates ENG frm #2132 (Fixed): update stops (freezes) many times at 92%
The update stopped (freezing) many times at 92%. Now i have traces for it and i can only reproduce it, when i run a w...

03/24/2015

09:41 AM Installation/removal/updates ENG frm #1641 (Fixed): Kis continuing restart update and continuing to say cancelled by the user
Attached update reports, traces

Also available in: Atom